Frequently asked questions

Find answers to common questions about our products and services.

  • How do I place an order?
    You can place an order directly through our website by selecting your items, adding them to your cart, and proceeding to checkout. If you prefer, you can also text us directly on whatsapp to place an order.
  • Can I customize my order?
    Yes! We offer customization options for many dishes. Just let us know during checkout in the special instructions, or contact us directly, and we’ll help!

You can book our outdoor grilling service through our Event booking page. Select your preferred date and time, and we'll bring the grill to you. Here is a direct link Event Booking

Yes! We provide full catering services for events of all sizes. Check out our Catering Menu for options and pricing. Also for large catering event, you can book our service through our Event Booking page Event Booking

We accept all major credit cards, debit cards, and digital payment methods through our secure checkout.

Absolutely! Contact us with your specific requirements and we'll work with you to create the perfect menu for your needs.

Here is a direct link to Contact

  • Where do you source your ingredients?
    We source our ingredients from local farmers and trusted suppliers, ensuring freshness and quality in every dish.
  • Are your dishes made fresh daily?
    Yes! All of our meals are prepared fresh each day using high-quality ingredients.
  • Do you offer bulk order discounts?
    Yes, we offer discounts on large orders! Please contact us for a quote on bulk or catering orders.
  • Do you offer catering packages?
    Yes, we offer a variety of catering packages tailored to different events and group sizes. You can see our options online or contact us for a customized plan.
  • How far in advance should I book?
    We recommend booking at least 48-72 hours in advance to ensure availability, especially for large events.
  • Do you offer vegetarian or vegan options?
    Yes, we have a range of vegetarian and vegan dishes available. Check our menu for specific items or contact us if you need help.
  • Are your dishes gluten-free?
    Many of our dishes can be made gluten-free. Please inform us about any dietary restriction during check-out.
  • How can I reach customer support?
    You can reach us via email at info@mayosgrill.ca
  • What are your business hours?
    Our business hours are Monday to Sunday. Mondays to Wednesdays are solely for collating orders and deliveries start from Thursday - Sunday, 4pm - Midnight.